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Repair Enquiry Auckland

SmartGear NZ · New Lynn, Auckland

Start your repair enquiry

Choose your device and repairs, then send your details for a confirmed quote. No payment is taken here. An enquiry does not reserve an appointment.

  1. 1. Device
  2. 2. Repair
  3. 3. Contact
  4. 4. Review & send
1. Your device

Not sure? Enter “Not sure” and describe your device in the next step. Model listings help identify devices; repair support is confirmed after assessment.

2. Repair needs

Select all that apply. Parts and availability are confirmed for your model.

For supported iPhones, choose either Standard or Premium if you know your preferred screen option. Otherwise select Screen / display and we will advise. Part grade and suitability are confirmed in your quote.

Add up to 5 photos. Front, back and close-ups of the fault are helpful; 3–5 photos recommended. You can add photos in batches or remove them before sending. JPG, PNG or WebP: up to 20 MB each, resized before upload. HEIC/HEIF: under 4 MB each; export larger files as JPG. Please avoid photos showing passwords, private messages or identity documents.

Please do not include passwords or device passcodes.

3. Contact & arrangement

Wait for confirmation before visiting or sending your device.

4. Review & send
Check your device, repair and contact details above before sending.

SmartGear will review your enquiry and confirm parts, price and the next steps. No appointment or turnaround is guaranteed until confirmed.

Prefer to speak to us?

Call 021 0261 2526 · hello@smartgearnz.co.nz

153B Portage Road, New Lynn, Auckland 0600 — visits by appointment.

Read the repair guide & FAQs →
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