SMARTGEAR NZ SUPPORT
Contact Us
Questions about an order, product, trade-in, WINZ quote, pickup or device issue? Send us a message and include the details that will help us respond quickly.
Call or text021 0261 2526
Emailhello@smartgearnz.co.nz
Pickup153B Portage Road, New Lynn, Auckland 0600 — appointment only
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How can we help?
For order or warranty enquiries, include your order number where possible. For trade-ins, include the device model and condition.
EXPLORE SMARTGEAR
Looking for something else?
Jump straight to the service, shop area or information you need.
Trade-In & BuybackSell your phone, iPad, MacBook or laptop
Device RepairsiPhone, iPad, MacBook and more
WINZ QuotesQuotes for devices and eligible repair needs
AccessoriesCases, protection, chargers and more
DeliveryNZ-wide shipping and tracking information
New Lynn PickupAppointment-only collection information
Help & SupportFind the right service for your enquiry
Contact SmartGearSend a message or arrange an appointment
Contact us to make an appointment
SmartGear NZ, 153B Portage Road, New Lynn, Auckland 0600