Why Buy from SmartGear NZ?
SmartGear NZ is a Kiwi-owned electronics business established in 2018, specialising in pre-owned phones, tablets, laptops, MacBooks and Chromebooks.
Pre-owned technology, clearly presented
We aim to make buying pre-owned technology straightforward. Product listings provide the model, key specifications, condition information and the warranty period that applies to that individual item.
Testing and inspection
Devices are subject to multi-point functional testing and inspection appropriate to the product type. This can include checks of the display, touch functions, charging, cameras, microphones, speakers, connectivity, buttons, ports, keyboard or trackpad and other key functions where applicable.
Condition grading
Our condition descriptions are intended to help you understand the cosmetic state of a device before purchase. For more detail, see our Device Condition & Grading Guide.
Warranty and consumer rights
Eligible products include the SmartGear express warranty stated on the individual listing. Your rights under the Consumer Guarantees Act 1993 are not affected by our express warranty terms.
Local support, nationwide service
SmartGear NZ is based in New Lynn, Auckland, with pickup by appointment and delivery throughout New Zealand. If you need help before or after a purchase, you can contact our team directly.
More than just online sales
SmartGear also supports device trade-ins and buyback, repairs and warranty enquiries, WINZ quotes, wholesale and bulk device purchasing, and technology requirements for schools and organisations.
Independent customer feedback
Rather than relying on static review counts that quickly become outdated, our Customer Reviews page links customers to current independent feedback and review sources.
View Customer Reviews | How We Test Devices | Condition & Grading