If the original address provided by you is incorrect or if the courier is unable to get to the address for any reason, a re-direction fee may apply. Please check all your details to ensure a speedy delivery.
If, for any reason, we are unable to process your order due to insufficient courier charges being assigned at checkout, we will contact you to arrange additional charges. Higher fees may apply for Island to Island Delivery, Rural Delivery and Saturday Delivery (please advise on your order if you require Saturday Delivery).
If you parcel is not delivered within 5 days, please contact us on email@example.com
Contact form on our website can also be used for more information.