iPad 7th, 8th & 9th Gen 10.2-inch (Black) Heavy Duty Rugged Shockproof Case w Built-in Screen Protector, Kickstand & Pencil Holder

New Lynn Pickup

SmartGear NZ offers pickup from 153B Portage Road, New Lynn, Auckland 0600 by appointment.

Before you come

Please wait until we confirm that your order is ready for collection and arrange a pickup time with us. Our New Lynn location is not a walk-in retail showroom.

When collecting

Please have your order number or the name used on the order available. If someone else is collecting for you, let us know beforehand where possible.

Need to arrange or change a pickup?

Contact SmartGear NZ on 021 0261 2526 or email hello@smartgearnz.co.nz.

For orders that are being prepared, transferred, tested or repaired, please do not travel to the pickup location until you have received confirmation that the item is ready.

Shipping & Delivery Information

We ship New Zealand wide from SmartGear NZ in New Lynn, Auckland. 

All orders are sent with a tracked courier service, and tracking information is emailed to every customer once the order has been dispatched. 

If you have not received the tracking email, please check your spam or junk folder, as automated emails may occasionally be filtered there.

Please allow a few hours for the tracking link to activate after receiving your dispatch email, as courier tracking systems may take some time to update.

Free Shipping

Enjoy FREE SHIPPING on orders $49 and above.

• Orders are processed and dispatched within 3 to 4 working days after purchase.
• Delivery time after dispatch is usually 4 to 7 working days, depending on your location.

This option is ideal if you do not need the item urgently.

If you require the item urgently, please select Express Shipping at checkout.

Express Shipping (Urgent Orders)

If you need your item quickly, select Express Shipping at checkout.

• Orders are dispatched the same day or next working day.
• Sent via Overnight Express Courier.
• Targeted delivery is next working day or within 2 working days depending on location.

Important Delivery Information

Please ensure your delivery address is correct when placing your order.

If the courier cannot deliver due to an incorrect or incomplete address, a re-direction fee may apply.

Additional courier charges may apply for:

• Rural delivery addresses
• Island to island deliveries
• Saturday delivery requests

If additional courier charges apply, we will contact you before dispatching your order.

Courier Delivery Disclaimer

Delivery timeframes are estimates only and may vary due to courier delays, weather conditions, public holidays, or high parcel volumes.

Once the parcel has been dispatched and tracking has been provided, delivery is the responsibility of the courier provider.

Parcel Not Delivered?

If your parcel has not arrived within 5 working days after dispatch, please contact us.

Email: hello@smartgearnz.co.nz

You can also use the contact form on our website for assistance.

Our stuff's ready to go - We've got all our gadgets with us, so if it's on our site, it's good to go. The real deal, every time - Everything we sell is genuine, tested extensively. When we say "refurbished," it means we've checked it over and cleaned it up so it's just like new. Proudly Kiwi-owned - We're based in West Auckland and proud Kiwis. And we only sell stuff that's tested and good for Kiwi and all Global networks especially Including All Pacific Islands Like Samoa, Tonga, Fiji Etc. Get in touch whenever - We're easy to reach. Chat with us online, give us a call, send us an email, or drop by for a chat. We're here for any questions, advice, or just a chat.