Genuine Redpepper waterproof and shockproof case with a clear back! This case is designed to protect your phone from water damage and sudden shocks. Its clear back design ensures that you can still enjoy the sleek appearance of your device while keeping it safe from harm. With a bit of setup, the finger/thumbprint sensor works seamlessly through the case, adding an extra layer of convenience.
Compatibility: Samsung Galaxy S21 (SM-G991, all versions)
Package Includes:
- x1 Samsung Galaxy S21 Waterproof case
- x1 Lanyard
- x1 Cleaning cloths
Features:
- Item material, High-quality polycarbonate and TPU
- Fingerprint sensor compatible
- Wireless charging compatible
- Easy installation, no need for screw installation
- Waterproof fully submersible to 6.6 feet (2 Meters)*
- Dirt proof seal.
- Snow proof seal.
- Shock proof & life proof, can withstand drops, impacts from daily use*
- Silica gel seal and gasket.
- Easy access to functions of the phone.
*Warranty Disclaimer: We cannot be held liable for any damage that you do to your phone while using this case. We will only exchange the purchased case if it has not been used extensively. If there are signs of cosmetic or internal damage on the case, we have the right to decide whether or not to exchange the product. This case comes with a built-in screen protector; setup is required for the fingerprint scanner to work. Please note that this product is designed to work specifically with the built-in screen protector and will not function properly with other pre-installed screen protectors. The in-screen fingerprint scanner is a function of the phone, and we cannot be liable for performance issues with the in-screen fingerprint unlock scanner.
Please note that this case is not made by Samsung. The case does not include the phone.
Collecting your order
Make sure you have got the confirmation for collection of order via email or text & Your Identification like driving licence or Passport before you make your way to the store.
Please Note: Order Confirmation is not pick up confirmation, we will send you the pick up instructions once the order is processed and ready for pickup.
How does it work?
At checkout, you get to choose – shipping or ‘Pick Up” in-store' option. If the store has the item in stock, your order will be ready for collection within 2 to 4 hours! Pickup in store is available in Level 2 and below. In Level 3 Contactless pickup will be available and in Level 4 Only Courier delivery will be available.
Cost & timings
Pick-Up is a completely free of charge service!! If the store has got the product in stock, the time for turnaround is 2 - 4 hours from the time order is placed.
If the store you intend to pick up from has not got the stock of any product, our team will get the stock transferred from another store or from our distribution centre free of charge to your local store. During the transfer process, it will take approximately 2-3 working days and we will send you confirmation as soon as the order is ready for collection.
Shipping & Delivery Information
We ship New Zealand wide from SmartGear NZ in New Lynn, Auckland.
All orders are sent with a tracked courier service, and tracking information is emailed to every customer once the order has been dispatched.
If you have not received the tracking email, please check your spam or junk folder, as automated emails may occasionally be filtered there.
Please allow a few hours for the tracking link to activate after receiving your dispatch email, as courier tracking systems may take some time to update.
Free Shipping
Enjoy FREE SHIPPING on orders $49 and above.
• Orders are processed and dispatched within 3 to 4 working days after purchase.
• Delivery time after dispatch is usually 4 to 7 working days, depending on your location.
This option is ideal if you do not need the item urgently.
If you require the item urgently, please select Express Shipping at checkout.
Express Shipping (Urgent Orders)
If you need your item quickly, select Express Shipping at checkout.
• Orders are dispatched the same day or next working day.
• Sent via Overnight Express Courier.
• Targeted delivery is next working day or within 2 working days depending on location.
Important Delivery Information
Please ensure your delivery address is correct when placing your order.
If the courier cannot deliver due to an incorrect or incomplete address, a re-direction fee may apply.
Additional courier charges may apply for:
• Rural delivery addresses
• Island to island deliveries
• Saturday delivery requests
If additional courier charges apply, we will contact you before dispatching your order.
Courier Delivery Disclaimer
Delivery timeframes are estimates only and may vary due to courier delays, weather conditions, public holidays, or high parcel volumes.
Once the parcel has been dispatched and tracking has been provided, delivery is the responsibility of the courier provider.
Parcel Not Delivered?
If your parcel has not arrived within 5 working days after dispatch, please contact us.
Email: hello@smartgearnz.co.nz
You can also use the contact form on our website for assistance.
Our stuff's ready to go - We've got all our gadgets with us, so if it's on our site, it's good to go. The real deal, every time - Everything we sell is genuine, tested extensively. When we say "refurbished," it means we've checked it over and cleaned it up so it's just like new. Proudly Kiwi-owned - We're based in West Auckland and proud Kiwis. And we only sell stuff that's tested and good for Kiwi and all Global networks especially Including All Pacific Islands Like Samoa, Tonga, Fiji Etc. Get in touch whenever - We're easy to reach. Chat with us online, give us a call, send us an email, or drop by for a chat. We're here for any questions, advice, or just a chat.
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